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Melbourne– Following the outstanding success of Mercedes-Benz Airport Express in
Sydney, the company will be extending this exceptional level of customer focused
service to Melbourne.
The opening of the second Airport Express sales and service centre at
Melbourne Airport in October this year is eagerly awaited by customers.
Managing director of Mercedes Car Group in Australia, Horst von Sanden said
“We have been extremely pleased with the level of customer enquiry and usage of
Airport Express Sydney. The combination of a unique location equipped with the
latest Mercedes-Benz service technology and equipment, has obviously struck a
chord with our customers. As the leading luxury passenger car brand in Australia
it is appropriate that we continue to set the benchmark in customer facilities
and service.
“The design reflects the latest international Autohaus design guidelines for
Mercedes-Benz Retail and it closely follows the philosophy of Airport Express
Sydney, in delivering a luxurious experience for our customers.
“The location of Airport Express Melbourne, situated on the entry road to
Melbourne Airport, is both highly visible and has easy access. This convenient
location will prove popular with many of our customers who travel frequently.
“With nine dedicated service bays and door to door Valet service, Melbourne
customers will now be able to appreciate the benefits of Airport Express in the
same way that Sydney customers have embraced the Sydney facility.
“The ability of time-poor customers to drop off their cars for servicing when
flying out and to utilise the Mercedes-Benz Valet service to get to and from the
terminal of their choice will add significant value to their Mercedes-Benz
ownership experience,” said von Sanden.
The managing director of Retail Operations for Mercedes Car Group, Alan
McLaren said “Since Sydney Airport Express opened its doors in February this
year we have completed more than 1,300 vehicle services. We have also
experienced very strong retail sales. I am very excited that the new facility
will showcase several vehicles indoors and outside and will further expand the
metropolitan presence of Mercedes-Benz in Melbourne.
“With nine dedicated service bays featuring the very latest in Mercedes-Benz
technology and equipment, Melbourne Airport Express is an integral component of
the vision for Mercedes-Benz into the future.
“The new facility at Melbourne Airport builds on the success of Mercedes-Benz
of Melbourne and is one of several exciting new developments for the brand this
year, which highlights our commitment to providing first rate facilities for our
customers.” McLaren said
The new Mercedes-Benz Airport Express is due to open in October and will
operate six days a week. Opening hours are from 5a.m. –9 p.m. on weekdays and
from 8 a.m. – 6 p.m. on Saturday, making the rigors of travel far more palatable
for Mercedes-Benz customers.
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